Customer Service - Levels 2 and 3

Help your staff communicate better with your customers. Our NVQ Diploma in Customer Service - fully accredited by City & Guilds - helps your business deliver excellence for your clients, by training your team to:

  • Communicate effectively with customers;
  • Promote your products and services;
  • Handle complaints, requests and enquiries;
  • And to seek, analyse & act on customer feedback.

It's ideal for anyone working in a customer-facing role - in any part of your business - who wants to create a great customer experience.

Just leave your details below to discover more!

Enquire about this course: