Lean Business Improvement Techniques for operational staff

 The Level 2 framework – Improving Operational Performance enables individuals to take ownership of their areas of work plus further drive improvements long after the training has been completed. Effectively providing continuing improvements for the business.

The required elements for support within the apprenticeship framework are:

Technical Certificate
Key Skills at Minimum Level 1

EAL Level 2 NVQ Diploma in Business Improvement Techniques

EAL Level 2 Certificate in Business Improvement Techniques


Application of Number


Up to 12  months

 Employer benefits

• A leaner, more efficient workplace where costs, variation and waste are reduced
• Improved productivity and performance
• Assisting with employee retention, teamwork and motivation
• Helping your workforce feel valued
• Showing customers, you invest in quality improvement

Employee benefits

• Acquiring new knowledge and skills
• Recognition through nationally recognised qualifications
• A career development opportunity
• Improved morale and better job satisfaction

What to expect

• We provide a blended approach of workshops and facilitated analysis working on live projects in their areas of work.
• All sessions can be timed conveniently around changing shift patterns
• During their training employees work towards National Vocational Qualifications at Level 2 (Intermediate) and we also offer a progression route to Level 3 (Higher) training.
• We include individual assessment and development of Maths and English skills where required.

The support we provide

The delivery of the NVQ and Technical Certificate elements are via a series of Workshops, involving PowerPoint sessions to impart knowledge required to identify a suitable project, complete analysis of processes and propose improvements. The learners will also visit their workplaces to identify potential “Live” projects, then discuss as a group how best to progress with potential improvements.
There will be occasions where the BIT assessor will request to observe learners at their place of work to evidence their competence and to meet the requirements of the standards within the qualification.

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